Zoom

Zoom Communications is a cloud-software company that develops video meetings and workplace communications products. Its services are used by individuals, businesses, schools, healthcare providers and public-sector organisations for remote and hybrid interaction. Zoom grew around a video-first product but now offers a broader suite for calling, messaging, scheduling, events, customer contact and collaborative work.

Zoom Workplace combines Meetings, Team Chat, Phone, Mail and Calendar integrations, whiteboards, clips, rooms and scheduling tools. Zoom Phone provides cloud business telephony, while Zoom Contact Center and related customer-experience products support service teams. The company also offers webinar, event and developer services. Artificial-intelligence features under the AI Companion name assist with meeting summaries, messages, documents and workplace tasks. Administrative controls, encryption options and compliance capabilities support organisational deployments.

Eric Yuan founded Zoom in 2011 after previously working on Webex technology. The Zoom service launched in 2013 and gained customers through an emphasis on straightforward joining and reliable video across different devices and network conditions. The company listed on Nasdaq in 2019. Usage rose dramatically during the COVID-19 pandemic as work, education and social activity moved online, after which Zoom expanded its product range to support longer-term hybrid work and business communications.

Zoom is headquartered in San Jose, California, United States. Its published general sales telephone number is +1 888 799 9666. Product support varies by account and plan, with customers directed to the Zoom Support website, account portal and regional sales or technical-support channels.

For the most current product, office and support information, visitors should use the official Zoom website, because regional availability and contact routes can change. Corporate services and product availability can differ by market.